Articles tagged “apis”

3 articles

• Agentforce GenAI and Models API Architecture

  Invoke foundation LLMs natively in Apex and REST via the Models API, protected by the Einstein Trust Layer with zero data retention and PII masking.

• Pub/Sub API and Event Bus Architecture

  Stream Salesforce Platform Events and Change Data Capture at scale using gRPC, Apache Avro binary serialization, and Pub/Sub API event replay.

• Service Cloud Messaging and Bot API Architecture

  Architect real-time customer messaging with Messaging for In-App and Web (MIAW), Einstein Bot Session APIs, and seamless bot-to-agent escalation.