Articles tagged “messaging”

4 articles

• ConversationChannelDefinition Metadata Type in SFDX

  Configure and deploy ConversationChannelDefinition metadata in SFDX to build Bring Your Own Channel (BYOC) messaging integrations for Service Cloud.

• LiveMessageSettings Metadata in SFDX

  Manage LiveMessageSettings metadata to configure conversational messaging channels, SMS, WhatsApp, and customer consent in Salesforce.

• MessagingChannel Metadata Type in Service Cloud

  Configure and deploy MessagingChannel metadata in Salesforce to manage Service Cloud Digital Engagement channels, routing rules, and automated responses.

• UiPreviewMessageTabDef Metadata Type in SFDX

  Configure and deploy UiPreviewMessageTabDef in Salesforce to define message preview tabs, communication channels, and omni-channel preview surfaces.