Articles tagged “lead-routing”

2 articles

• AssignmentRules Metadata Type Reference

  Configure and deploy AssignmentRules (.assignmentRules-meta.xml) metadata to automate Lead and Case routing to Queues or Users and trigger DML rules in Apex.

• AutoResponseRules Metadata Type Reference

  Configure and deploy AutoResponseRules (.autoResponseRules-meta.xml) metadata to send automated confirmation emails for Web-to-Lead and Email-to-Case.