Articles tagged “embedded-service”

5 articles

• EmbeddedServiceBranding in SFDX & Metadata

  Learn how to define and deploy EmbeddedServiceBranding in SFDX to standardize brand colors, fonts, and styling for Embedded Service Chat and MIAW.

• EmbeddedServiceConfig in SFDX & Metadata API

  Learn how to configure and deploy EmbeddedServiceConfig metadata in SFDX to deliver omnichannel chat and messaging on websites and portals.

• EmbeddedServiceFlowConfig Metadata Guide

  Configure and deploy EmbeddedServiceFlowConfig in Salesforce to orchestrate automated screen flows and appointment booking within Embedded Service web chat.

• EmbeddedServiceLiveAgent Metadata Architecture

  Configure EmbeddedServiceLiveAgent metadata in Salesforce to manage Live Agent chat deployments, pre-chat forms, routing buttons, and offline support.

• EmbeddedServiceMenuSettings Metadata Overview

  Configure and deploy EmbeddedServiceMenuSettings metadata in Salesforce to deliver unified omnichannel contact menus and self-service channel options.