Articles tagged “digital-engagement”

5 articles

• ConversationChannelDefinition Metadata Type in SFDX

  Configure and deploy ConversationChannelDefinition metadata in SFDX to build Bring Your Own Channel (BYOC) messaging integrations for Service Cloud.

• ConversationMessageDefinition Metadata Type in SFDX

  Author and deploy ConversationMessageDefinition metadata in SFDX to build interactive Messaging components, time selectors, and rich link templates.

• ConversationMessageDefinitionTranslation in SFDX

  Configure and deploy ConversationMessageDefinitionTranslation metadata in SFDX to localize interactive Messaging components across multiple languages.

• ConversationVendorInfo Metadata Type in SFDX

  Configure and deploy ConversationVendorInfo metadata in SFDX to register Service Cloud Voice telephony partners and BYOC messaging vendor identities.

• MessagingChannel Metadata Type in Service Cloud

  Configure and deploy MessagingChannel metadata in Salesforce to manage Service Cloud Digital Engagement channels, routing rules, and automated responses.